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Policies & Security

Privacy


People are always worried about entering their personal information online -  we realise it is a very real threat for many of you shopping on our website.  So what we promise is that we take every precaution necessary to ensure all your details are as safe as can be. We firmly believe in your privacy and the security of your personal information. Information entered on the site, whether it’s for an order or for the mailing list, is not sold, rented or distributed to anyone. All personal information is exchanged using SSL, which protects against any access by third parties.


Security


We are aware that you may not be comfortable about handing over your credit card information online, if you are not happy or don't have a credit card you can contact us and arrange payment by direct credit or cheque over the telephone.  However there is really little reason to worry.

All of our credit card transactions are processed by the best practise online payment system DPS (Direct Payment Solutions) in a secure payment gateway.  We don’t actually receive or hold your credit card details, your details are handled by DPS, and are only used when being transmitted to the appropriate credit card agency for processing.  We only receive the first six and last two digits of your credit card, just to help identify your orders.